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Showing posts from June, 2024

The Handover Hiccup: When Your Work Becomes a Shortcut (and You Almost Sabotage It)

Ah, the joys of a new job! Five years ago, I walked into this clinic with a backpack full of experience from companies that thrived on digital workflows. Imagine my surprise when my new employer's idea of "appointment scheduling" involved a color-coded system of sticky notes and a well-worn appointment book. Patient records? Buried in folders that resembled archaeological digs. Appointments were lost in the Bermuda Triangle of Outlook calendars, patient history resided in folders that resembled ancient scrolls, and the search function was a rumor whispered by stressed receptionists. But fear not, for I, the keyboard crusader, have arrived! Three years later, the clinic is a digital haven. This is the legacy I leave behind, a streamlined system that will become the stepping stone for new hires. But is that a bad thing? My sweat and blood is just a short-cut key of a new joiner?  Let's be honest, folks. We've all been there. You put in the blood, sweat, and